Support and service for national and international distributors

Tehcnical service for national and international distributors

Our engineers and technician of external and internal service are completely qualified and trained to solve your marking and coding needs, for the main OEM inkjet printer brands.

Repair and exchange service of electronic boards

We offer repair and exchange service of electronic boards for Domino® Series A, Marke-Imaje®, Citronix®, Linx®, Willett® and Videojet® models Excel y 43S

Repair and exchange service of umbilicals (printing modules and/or printheads)

We offer repair and exchange service of umbilicals for Domino® Series A, Marke-Imaje®, Citronix®, Linx®, Willett®, Hitachi® and Videojet®

Repair service of inkjet pumps andmotors

We repair pumps and motors for Domino® (all the series), Marke-Imaje®, Citronix®, Linx®, Willett®, Hitachi® and Videojet® (including Videojet® Series 1000 pumps)

Repair service of ink modules for Marke-Imaje® printers

We can repair ink modules for S7 | S7 Prima | 9020 | 9030 printer models and the new series.

Repair and exchange service of Ink Core for Videojet® Series 1000 printers

We offer Ink Core, fully repaired. Our engineers change all the required pieces in order to make the Ink Core to work perfectly during its shelf life.
Do not throw your old Ink Core because of its hours have finished, as Tidirefi offers another one in exchange or the neccessary repair kit to fix it.

Repair and exchange service of Markem-Imaje® printheads for Solid inks (WAX)

We offer a recovery program of printheads for the following models 962| 6064/9064 | 6096/9096 | 5000 | 5200 | 5400

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Warranty

We guarantee our customers all their assistance, in labor and spare parts, for a minimum period of three months in repairs and maintenance, offering two years of guarantee in all the new systems that we commercialize.

Telephone support and after sales service

We offer support and advice by highly trained technicians in the area, we answer your questions and help you solve any kind of technical problem whether it is inks or printers, with immediate solutions

Training

The technicians of our company impart basic and essential training to distributors and clients. We offer additional courses for further training that extends the knowledge of the equipment, its maintenance and the detection and correction of errors. We have several models of training courses.

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